Your privacy is important to us. The purpose of our policies, are to inform you of how Hassan’s Carpets manages personal data which is subject to the Singapore Personal Data Protection Act.
These policies cover any data provided by you, our customer, after the 2nd July, 2014.
“Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data: or (b) from that data and other information which the organization has or is likely to have access to.
We will not disclose any of your personal data to any of our third parties, unless 1) it is to complete a delivery or purchase. 2) expressly advised by you.
We will only collect any personal data, which you have provided, directly to us. This data will only be collected when you use our services. The data, provided by you, will be used to interact with you, for the purposes of completing any transactions with you, such as deliveries, updates via email and text & replying to queries generated by you, our customer.
Generally, we will collect Personal Data in the following ways:
1. When you use our services
2. When you request that we contact you, be it via email or phone.
3. When you submit your data to use.
Generally, Hassan’s Carpets collects and uses your Personal Data for the following purposes. We will not disclose your data, to any third parties, unless you have provided your consent to do so.
1. Providing & completing services which you have purchased, such as delivery
2. Responding to your queries and emails
3. Resolving and handling any requests and queries
4. Processing orders
5. Product updates
We will not transfer any of your Personal Data overseas.
Generally, in the course of business with you, we will provide information to us, in order to complete our services to you (deliveries & queries). In such instances, consent will necessarily be implied from you the customer, that you are agreeable to providing Customer Data, in order for Hassan’s Carpets to provide the requested or necessary service to you. As outlined previously under purposes for collection of Customer Data.
The exception, being, in the event of you providing your email to be part of our mailing list. After you join or provide your email address, we will send you an email to advise that you are now part of our mailing list, and give you the opportunity to opt out by replying to the first email sent to you. If you do not reply, your “Opt In” will be complied.
You can have access or request details of any data held, at any point or time, by asking one of our sales team to advise you of, what is on our system. Alternatively, you may send an email or written request using the details at the bottom.
Hassan’s Carpets will retain Customer Data for as long as it is necessary to fulfill the purpose for which it was collected.
Hassan’s Carpets will take reasonable efforts to protect your Personal data in our possession or our control by making reasonable security arrangements to prevent unauthorized access, collection, use disclosure, copying, modification, disposal or similar risks. Please be aware that while we do our upmost to protect all data, there are no complete guarantees.
While we strive to protect your personal data, we cannot ensure the security of the information you transmit to us via the internet, and we urge you to take every precaution to protect your Personal Data when you are on the internet.
Currently our website does not contain links to other websites operated by third parties. If this changes, we will inform you via our policies displayed in the store. We are not responsible for the privacy practices of websites or other third parties.
Hassan’s Carpets may from time to time, amend this policy, and the updated version will be displayed in store, and the new date appended.
We rely on the Personal Data provided by you to conduct our business. Therefore, it is important that the Personal Data we hold is accurate, complete and up-to-date.
It is your responsibility of you, our customer, to update us if there are any changes to your data that would affect us delivering services to you.
1. Have any questions or feedback relating to your Personal Data or our Privacy Statement.
2. Would like to withdraw your consent to use your Personal data. We would require written request via email or letter.
3. Would like to obtain access, and have corrections made to your Personal Data records please contact us via email firstname.lastname@example.org
OR write to: Hassan’s Carpets (Data Protection Office)
315 Outram Road, #02-06, Tan Boon Liat Building, Singapore 169074
Generally when you browse our website, you do so anonymously but please see the section below on cookies. We do not collect data at our website, unless you provide such information, such as signing up to our mailing list.
Cookies are small text files placed in the “cookies” folder on your computer’s hard disk and allow us to remember you. The cookies placed by our server are readable only by us, and cookies cannot access, read or modify any other data on your computer. All web-browsers offer the option to refuse any cookies, and if you refuse our cookies then we do not gather any information.
Should you wish to disable the cookies associated with these technologies, you may do so by changing the setting on your browser.